So I already mentioned that my Echelon bike failed. There's a fairly consistent issue with the crank breaking right at the spindle and, for reasons that dont seem clear, it's a part that cannot be replaced. If it breaks, you have a giant paperweight/clothes pole.
This happened to me for the first time in July 2023 and they replaced the bike within a week, which I thought was remarkable since it was a holiday week. Fast forward to December 2024 and my replacement bike failed. I'm pretty sure it was the same side which is an odd coincidence, but I have a 50/50 shot so it's probably just that. Regardless, it broke the morning Tyler and I were driving to VA and didn't snap off completely so I figured I would deal with it when I got home. Reached out on Monday and while they were initially responsive, they asked some odd, seeemingly unrelated questions and have gone quiet. This is a problem because there's a good chance this might arrive while we're on vacation.
/sigh... First world problems.
I could look at this as a blessing in disguise, I did pull my hamstring on new years day, so I'm getting time to rest and let it heal, but I was hoping to hit this year with a bang and that hasn't happened... I guess there's always February.
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